Innovations and Offering
Leverage the benefits of existing system with the help of our custom development Innovation and Offering.
Cloud9 Business Suite ERP
Cloud9 Business Suite is ready to help organizations take advantage of the changing economic tide with its latest Enterprise Resource Planning (ERP) system suite. Guided by the need of today’s users, Manufact ERP is an enterprise resource planning solution that delivers the choice, flexibility and agility to drive growth and opportunity throughout your business.
Business Suite ERP offers a modular approach with robust capabilities focused on reducing costs, streamlining processes, and improving customer responsiveness across the enterprise—all top priorities toward achieving continued growth and profitability.
Create a modern work environment by placing a service oriented lens on the activities, tasks and processes that make up day to day work life. This service model enables enterprise service domains to define services, provide an intuitive service experience, deliver service, assure service availability and analyze critical service metrics.
With Cloud9 Service Management, you can refine, structure and automate the flow of work to streamline service delivery. Underlying effective service management is a common service model that connects providers and requestors.
Our customers have standardized on Cloud9 SD for enterprise wide service management — applying the service model to many different use cases outside of IT, into the broader enterprise and beyond.
Streamline Ticket Management
Save time and effort with smart automation
Empower end users
Track the right Metrics
Service Quality Improvement
Add-ons - Cloud9 TheTrak®
Today's fast-paced, competitive service environment demands visibility into the key performance indicators (KPIs) to measure your success. Having the right data in hand is critical to making informed decisions, rather than managing your service business on “gut feel”.
"TheTrak" captures critical metrics and reports them real time for the decision makers/ stakeholders. You can keep customers happy and service revenues flowing by identifying potential problems before they impact your operations.
Category wise Benefits of TheTrack
Benefits for Service and Operations:
- Fast implementation means the business does not standstill
- Assign work to the right resource: right skills, right location, right parts
- Minimize travel time and expenses by geo-grouping jobs
- Improve service delivery for your customers
Benefits for the Field:
- Easy to use
- One-touch data collection completes job documentation quickly and accurately
- Allows more jobs to be completed quicker, each and every day
- Runs on any mobile device
Benefits for the Management/ Executive team:
- Streamlined processes accelerate cash flow and eliminates customer disputes
- Synchronizes with existing systems to eliminate disruption to your business
- Turns your field service organization into a profit center
- Built in analytics helps spot trends and potential issues for fast action and decision support
Human Capital Management
It’s simple: your people are your business. Discover how person-centered HR technology can seamlessly bring together people with the information and tools they need to work smarter. Put your people first with C9 HCM the complete solution for all of your personnel-related needs.
Why Cloud9 HCM
Engage your people on their preferred device.
Take action and respond to changes on the fly.
Use one version of a Cloud9 HCM across your entire organization.
Effective Employee Engagement
Saves HR costs and time
Provides and measures training programs for semi-skilled workers
Managing a scattered, diverse workforce: In a globalized supply chain
Encouraging and recognizing leadership to build next level leaders
Make better business decisions based on contextual insight.
You're not just purchasing a CRM product, you’re investing in a CRM solution to address one or more critical business issues. The success of that solution won’t be determined by software alone. Success is predicated on bringing the right mix of people, processes, and technology together to achieve a common goal.
Cloud9 BigBiz offers a comprehensive CRM solution to address your organization and industry specific challenges. The adaptability of the Cloud9 platform, a rich ecosystem, and Cloud9's expertise to address your most critical business needs.
Unique Features of Cloud9 BigBiz
Powerful and TRULY web-based
Menu driven and easy to use
Hierarchic password protection to prevent unauthorized use
Supports multi user environment
Interactive Company-wide digital dashboard
The ultimate goal of township automation is to achieve a more responsive environment for the people to compliment and match the lifestyle. A township automation solution typically creates a state of operation for your township through the use of several products and/or systems working together to achieve added features and convenience that the individual products or systems could not do alone. Here are some of the possible benefits:
Lower your monthly utility bills with the remote control of power, management, water, etc.
Create reliable and coordinated controls to operate township functions automatically every day.
Integrate your security system with other alarm systems for a response to intrusion that meets your needs.
Peace of Mind
Control multiple properties with remote access to webcams and other integrated automation devices.
- Panic Button
- Mood Lighting
- Touch Screen Access Panel
- Digital Door Lock
- LPG Leak Detection
- IP Phone
- Video Phone
- Township Video Conferencing
- Water & waste water monitoring & optimization
- Fire detection, Alarm & suppression
- Power substation monitoring & automation
- Public Area Lighting Control
- CCTV with Video Analytics
- Elevator Monitoring
- Multilevel Access Control
- Parking control and monitoring