Solutions

Organizations have to meet the needs of a demanding and competitive market. Delivering on complex customer requirements can take focus away from inaccurate inventory, inefficient operations, and limited production control. Every organization has different challenges. We know your industry, and we’ve got your back. Cloud9 business suite is built to deliver with total visibility and integrated quality that you need to make world-class products and grow your business.

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ERP


An ERP to boost your Business Efficiency with AI, Automation and Cloud capabilities

Cloud9 ERP is designed to support various processes including, discrete, make-to-order (MTO) engineer to order (ETO), and make to stock (MTS) environments. Cloud9 ERP is a powerful yet easy-to-use solution that is fully integrated and loaded with innovative tools to synchronize supply, demand, and fulfillment as a means to reach new, industry-leading levels of business performance.

Cloud9 ERP is scalable and modular with rich feature sets that support your company's growth with rapid implementation and easy expansion, no matter the size and complexity of your organization's process.


Modules:

  • Customer Relationship Management
  • Sales management
  • Product Management
  • Project management
  • Planning & Scheduling
  • Supply chain management


  • Production management
  • Service & Asset management
  • Human capital management
  • Finance management
  • Business Intelligence & Analytics
  • Governance Risk & Compliance
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Production Scheduling and Booking Automation


Get Actionable Insights on Machines, Processes and Resources

Cloud9 Production Scheduling & Booking solution is an automated process that plans, manages, and controls the allocation of raw material, machinery, and human resources to achieve maximum efficiencies. The solution enables you for real-time Production Scheduling and prioritization of jobs. It provides a single, scalable and secure source of manufacturing data that supports lifecycle processes from engineering through production.

With Cloud9 Production Scheduling & Booking, organizations can improve OEE, plant efficiency, and increase manufacturing’s influence on product innovation to improve profitability, time-to-market, and quality.


Features:

  • Master Production Scheduling
  • Finite capacity Planning
  • Daily Production Booking
  • Operator & Machine wise OEE
Benefits:

  • Increase in Productivity on the shop floor
  • Lowers Production Costs
  • Improve Resource Utilization
    (Machine / Personnel).
  • Reduces Manufacturing Cycle Time significantly
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Supply Chain Management


Be More Lean, Agile and Connected to Your Supply Chain

Cloud9's Supply Chain solution allows more control over demand forecast, procurement, and production with defined lead time to make sure there is the optimum stock of FG/materials available at relevant centers. It brings down the inventory carrying cost and wastages and transforms the whole Supply Chain cycle from being responsive to proactive.

With Cloud9 SCM you can reduce the capital requirement for inventory with action-based alerts and dashboards to optimize the raw material or finished goods for an optimum balance.


Features:

  • Demand driven Inventory Management
  • Alerts On Lead Time
  • Filtered Visibility Of Inventories
  • Freedom From Forecasting Based Procurement
Benefits:

  • Minimizes Stock-Outs
  • Enhances Inventory Turns
  • Reduced Working Capital
  • Optimizes Finished Good Inventory
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Critical Chain Project Management


Track and Manage Multiple Projects from Day One to the Deadline with Cloud9

Cloud9 CCPM empowers you to understand delays and prioritize corrective actions to protect cost overruns and requirements over multiple projects from a single window. It pinpoints resources, projects, tasks of concern that need immediate attention. The solution allows you for earlier and less costly management interventions. With it, you can allocate/reallocate resources for the tasks and projects which need more focus as per priority.

With Cloud9 CCPM, track projects to the minutest details with real-time information and updates and never miss out on delivery deadlines.


Features:

  • Ease of Creating New Projects
  • Real-Time Production Data
  • Timely Alerts for Corrective Actions
  • Visibility and Control Over Multiple Projects
Benefits:

  • On time Project delivery
  • Accurate Project Delivery Commitment.
  • Deliver More Projects in Available Capacity
  • Optimizes Resource Output.
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Field Service Management


All-In-One Communication Tool to Bring Efficiency, Transparency, and Expertise to Every Job

Cloud9 FSR is shifting the way field service professionals do business. The solution developed to address the challenges enables seamless communication and transparency between technicians, managers, and customers. Also, it is easy for customers to see and understand the ins and outs of every job. It helps optimize service operations and maintain a high degree of customer satisfaction.

With Cloud9 FSR, you can build capabilities to optimize service operations, bridge gaps with the end customer, and make interactions more transparent and faster.


Features:

  • Automated Complaint Ticketing System
  • Access to Customer, Product Details, History
  • Integration with the Legacy System
  • Mobility Driven
Benefits:

  • Enhanced Revenue & Profitability
  • Service Labor & Spare Parts Control
  • Real-time Data and Insights
  • Prompt Customer Connect
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Customer Relationship Management


Ability to Set Up and Start Selling Right from Day One

Cloud9 CRM empowers you to manage the entire customer lifecycle, from prospecting to order, with constant improvement in operational efficiency and accelerating growth. It helps to have effective control over every aspect of a company’s interaction with its present and potential customers.

With Cloud9 CRM, engage with leads and customers to get insights about your business, build a scalable sales process and grow your business faster with a simple user interface and a minimal learning curve.


Features:

  • Price Quotation & Negotiation
  • Action-Oriented Follow-Ups
  • Sales Team Activity and Event Tracking
  • Customized Workflow
Benefits:

  • Improved Sales Reach
  • Quick Customer Response
  • 360 Customer View
  • Mobility
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Service Desk


Keeping the Internal Teams and Customers Gratified

Cloud9 Service desk provides businesses with an intelligent communication platform enabling their service and support team to deliver world-class on-time services to their customers. It enables the businesses to have a knowledge base approach offering relevant service by understanding its customers’ or team’s needs.

With Cloud9 Service Desk Management, you can refine, structure, and automate the flow of work to streamline service delivery.


Features:

  • Ticketing
  • Collaboration
  • Multichannel
  • Self-service
Benefits:

  • Empowers the team to resolve & support incidents
  • Unified channel of Communication
  • Optimize Effort, Cost, and Risks
  • Detailed Reporting & Analytics
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Sales & Distribution


Never Lose Out On the Opportunities by Stocking It Right

Cloud9 Sales & Distribution connects and bridges distances between all the key stakeholders responsible for driving sales and business growth. With faster and better access to information, the communication between distributors, retailers, service franchisees, and their employee hierarchy gets simplified.

The Cloud9 Sales and distribution solution transforms the manual dependency to a system-driven process, which will give you more bandwidth and a positive impact to bring in more ideas, ultimately leading to more business and saving on time and costs.


Features:

  • Field force automation
  • Beat Planning
  • Sales Channel Enablement
  • Mobility and GPS Tracking
Benefits:

  • Reduces Distribution and Channel Costs
  • Enhanced Speed and Accuracy
  • Strong Decision-Making Intelligence
  • Increased Product Coverage

Our Clients

Helping Businesses in Advancing the Future of Work


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